Free Employment & Career Articles

Professional Authors - Professional Articles



Job Management Advice - Handling the Complaints of Your Employees


If your job search has given you the opportunity to find a job in management, the battle and stress of finding a new job will be over, but, by getting this new job and joining the management staff you will be opening up a brand new can of worms that will give you a whole new set of worries and stress that you will have to be able to deal with on a daily basis.

With your new job, you have immediately become one of the authority figures on the job and you will have many different experiences and challenges that you are going to have to be able to handle in a professional manner.

One of those things is going to be complaints and issues that your employees are going to have, and they are going to have them. So you will need to be able to handle these complaints in a manner that will help improve the work place and make sure that the employee feels secure in their position and in your leadership.

When the time comes that an employee or employees have complaints, make sure that you ask them that they file their complaints in an anonymous manner. A good way of doing this is to have a special box set up that employees can access in the room where they take their breaks. It should be placed in an area that is easily visible and easy for the employees to get to.

Make sure to remind your employees that this box is there for everyone with concerns or even ideas for improvement, or maybe even compliments. When the box is emptied out, only certain people should be allowed to read these comments such as management and a Human Resources representative.

Always make sure that your employees know and believe that you do have an open door type of policy. This is a great way for your employees to feel that they do have an outlet where they can burn off some steam without getting into any kind of trouble. People need to be able to express themselves so that it doesn't lead to disaster down the road.

When you do meet with an employee with a problem or complaint, don't sympathize with them, they are not there for that, instead you need to empathize with them and their situation. This means that you more than likely have run across the same problem at one time during your employment. It means you understand instead of feeling sorry for them. Empathy also lets them feel like you relate and found a way to rise above it yourself and it will give them the confidence that they can as well.

Always make sure you exhibit patience. You will no doubt come across some employees that are going to demand that you do something about the situation right away. As their boss you need to be able to convince them that it might be better if they sit down and think about what they are complaining about before any drastic measures are taken on your part.

By doing this, it also give you more time to be able to think about the situation as well. It's also a good idea that you schedule a time for them to come in and discuss the issue at depth. This may in the end allow the employee to be able to have resolved their problem on their own before any need of the meeting.

Allow your employee to sit and think about a solution that is reasonable on their own. Sometimes letting the employee calm down and think of their own solutions to the problems will make for a far more independent and self-sufficient employee in the work place. Help them with a plan that will help them implement the solution.

After you have talked to the employee and a plan for a solution has been implemented it is always a good idea for you to check back on the employee and see how things are going and see if the situation has improved for them. This will help build a good and trusting relationship between you and your employee.



Comments
ferry commented on 03-Nov-2016 05:38 AM
Forex trades are performed with high leverage, usually it is 100. It means that by investing $1000 you can control $100,000, and increase potential profits accordingly. Some brokers provide also so called mini-Forex, where the size of minimum deposit equals $100. It makes possible for individuals to enter this market easily. www.forexsignals.es


Post a Comment




Captcha Image






BLOG TAG CLOUD
arrogance human resources tips qualifications great job reference valued employee sexism unemployment benefits parolees big bucks violation job candidates giving attention work schedule smiling difficult people pride resigning fix problems angry boss federal jobs work timetable family issues rent flexibility black marke skills human resources personality fired website samples of work foreign exchange market sleep job performance honest opinion employment ad objectivity personnel department self-control professional levels company website employment references scammers decision making boss know family screened out business bureau interviewers employment tip money police drugs friction eat right hackers specific directions fellow employee employment tips nice pants own work minimum wage new boss fair pay job search employment job advice claims prospective employer parole officer weaknesses job position job description paperwork candlestick patterns work environment employee hours professional job interview former employers answering questions misconduct spelling errors strengths sandwiches confident love job relocation stress job reference shock jobs paying attention interview preparation smile enjoying work appeal letter job seekers healthy dinner legitimate company be positive employers alcoholic personal goals professional references job policies first day life changing feeling better bad mouth job title hr attorney list pleasant working environment job hunting alcoholism management tips lunch break self employed taxes career center employees gossip work abilities procedures fear intelligence special instructions housing dress nice work hours distrust career change previous employer AA environment car payments ID career tips get the job done income unemployment lines job references self employed prison training correct information empathy salary duties list hate job local papers.job interview tips important career help embezzlement interview honesty unemployment become important paid to work work place stressful nice shirt company policies prison library being unreasonable hat job right person complaint experience getting credit resentment job interview personal problems employment history company policy showing respect quit job forex trading strategies fight discrimination worries scams personal information information friends guidelines staff management tips job satisfaction dealing with boss emergency time off job search.personal credibility current boss job discrimination vacation time productivity find work state department finding a job eye contact angry feelings personal work force subordinate equal interests family life drivers licence employment office social security boss job help negotiation secretive quit online job application job market co-workers resume workplace negotiate personal time job management churches respect interview advice career path interview questions photo professional conduct job application feel valued benefits sadness work scheduled changed behavior recruitment agency management personal issues tax money professional lazy boss addiction finances good employment knowledge questionnaire disabilities new job interview tips pay attention employer personal freedom friendly jobsearch co-worker employee benefits job dissatisfied employee job seeker work record jobseeker help annoying co-worker getting fired happy worker employee quitting job former employer business management self employed person problems volunteering secured server talk to boss new skills quality time GED programs handbook union hobbies your future diplomacy taking credit passion be prepared dispute resolution good references shops contributions work recommendation forex trading agism schedule career advice comfortable look for a job mp3 player cragslist employment advice moving state emotions job interview tips cover letter taxation issues office gossip follow instructions job skills investigation maps previous employment soup work load different people social security number work area login fellow employees grammar errors vacations career background check pink slip mortgage upset boss coping opportunity annoying fellow employee values issues credit card information policy volunteer work currency trading staff management religious discrimination losing your job lunch work programs orientation annoys potential employer annoying employee unemployment claim qualification deadline manipulation addiction counseling character reference negotiable improve conditions children relaxed unemployed finding employment confidence schools temptations research work production proper manner help lawyer new employee earned vacation time vending machine religious holidays work schedule change co-worker sabotage good documentation supervisor feel good candidates update resume refreshed can of worms Al-Anon foot in the door anti-discrimination policies accommodation politeness recommendation lawsuit



Copyright 2016 - Free Info Site Enterprises
Privacy Policy  |  Copyright Policy  |  Website Use Policy  |  Non Endorsement Policy  |  Contact Us  

Business Blogs
Business blogs